Introduction

This contractual document shall govern the General Terms and Conditions for the procurement of products (hereinafter, the “Terms”) through the website uniformesgarys.com, owned by UNIFORMES GARYS S.L., trading under the brand name hereinafter referred to as the PROVIDER, whose contact information is also available in the Legal Notice of this Website.

These Terms shall remain published on the website and available to the USER for their reproduction and storage as confirmation of the contract, and may be modified at any time by UNIFORMES GARYS S.L.. It is the USER's responsibility to read them periodically, as those in force at the time of placing the order shall be applicable. UNIFORMES GARYS S.L. shall archive the electronic document in which the purchase is formalised and shall make it available to the USER upon request.

Contracts shall not be subject to any formal requirements except in cases expressly provided for under the Spanish Civil and Commercial Codes or other special legislation.

Acceptance of this document implies that the USER:

• Has read, understands, and comprehends its contents.
• Possesses sufficient legal capacity to enter into contracts.
• Accepts and agrees to be bound by all of the obligations set forth herein.

These conditions shall have an indefinite duration and shall apply to all transactions concluded via the PROVIDER’s website.

The PROVIDER informs that it is responsible for and aware of the legislation in force in the countries to which it ships its products and reserves the right to unilaterally amend these Terms, without affecting goods or promotions previously acquired under former conditions.

 

Identity of the Contracting Parties

On the one hand, the PROVIDER of the goods purchased by the USER is UNIFORMES GARYS S.L., with registered office at AVENIDA PRIMERO DE MAYO (PARCELA 95/96), 04820 VELEZ RUBIO (Almería), Spain, holding Tax Identification Number B04371233, and with customer service telephone +34 950 410 651.

On the other hand, the USER, who is registered on the website with a username and password, over which he/she holds full responsibility for use and safekeeping, and is responsible for the accuracy of the personal data provided to the PROVIDER.

 

Purpose of the Contract

The purpose of this contract is to regulate the contractual purchase and sale relationship between the PROVIDER and the USER, which arises when the USER accepts, during the online purchase process, the corresponding checkbox.

This contractual relationship involves the delivery of a specific product, in exchange for a price displayed publicly via the website.

 

Correction of Data

Should the USER detect errors in the data published on the website or in the documents generated by the contractual relationship, they may report them to rgpd@uniformesgarys.com, so that UNIFORMES GARYS S.L. may rectify them as promptly as possible.

The USER may update their information by accessing their user account.

 

Contracting Procedure

To access the products or services offered by the PROVIDER, the USER must be a distributor of workwear and must request registration via email at rgpd@uniformesgarys.com. Accordingly, the USER must freely and voluntarily provide the required personal data, which will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD), as detailed in the website’s Legal Notice and Privacy Policy.

The USER shall select a password for the username provided by the PROVIDER, agreeing to use it diligently and not to make it available to third parties, as well as to notify the PROVIDER of any loss, theft, or suspected unauthorised access, so that the PROVIDER may block it immediately.

Once the user account is created, and in accordance with Article 27 of Spanish Law 34/2002 on Information Society Services and E-Commerce (LSSICE), the contracting procedure shall comprise the following steps:

1. General Contracting Clauses.
2. Shipment and Delivery of Orders.
3. Right of Withdrawal.
4. Claims and Online Dispute Resolution.
5. Force Majeure.
6. Jurisdiction.
7. General Terms of Offer.
8. Price and Validity of the Offer.
9. Shipping Costs.
10. Payment Methods, Charges and Discounts.
11. Purchasing Process.
12. Severability and Suspension or Termination of Contract.
13. Warranties and Returns.
14. Applicable Law and Jurisdiction.

 

1. GENERAL CONTRACTING CLAUSES

Unless otherwise expressly stipulated in writing, placing an order with the PROVIDER implies the USER's full acceptance of these legal terms and conditions. No provision made by the USER may differ from those of the PROVIDER unless expressly accepted in advance and in writing by the PROVIDER.

 

2. SHIPMENT AND DELIVERY OF ORDERS

Goods shall normally be shipped via COURIER (GLS, DHL, etc.), to the destination freely designated by the USER.

The shipment shall be made once the availability of the goods has been confirmed and, where applicable, payment has been verified if the chosen payment method is a prior bank transfer.

The delivery period shall range between 1 to 6 working days, depending on the destination and chosen method of payment. The estimated shipment and delivery dates shall be communicated to the USER prior to the order confirmation.

Failure to Perform in Distance Contracts

Should the contract not be fulfilled due to the unavailability of the product or service within the expected time frame, the USER shall be informed of such unavailability and shall have the right to cancel the order and receive a full refund at no cost, with no liability for damages attributable to the PROVIDER.

The PROVIDER shall not be liable for failed deliveries resulting from inaccurate, false, or incomplete information provided by the USER.

Delivery shall be deemed completed once the carrier has made the products available to the USER, and the USER or their designated recipient has signed the delivery receipt.

The PROVIDER shall be liable to the USER for any lack of conformity existing at the time of delivery. The USER may, through a simple declaration, require the PROVIDER to rectify the lack of conformity, reduce the price, or terminate the contract. In any of these cases, the USER may also demand compensation for damages where appropriate.

The USER shall have the right to withhold any outstanding payment for the product until the PROVIDER has fulfilled its obligations under this contract.

It is the USER’s responsibility to verify the condition of the products upon receipt and to report any justified remarks or claims on the delivery receipt.

If the contract does not involve the physical delivery of any product but instead enables a digital download, the PROVIDER shall inform the USER in advance of the procedure for executing such a download.

 

3. RIGHT OF WITHDRAWAL

Withdrawal form: https://uniformesgarys.com/formulario-solicitud-desistimiento.pdf

The USER has a period of fourteen (14) calendar days, starting from the date of receipt of the product or the date of conclusion of the purchase contract in the case of a service, to exercise the right of withdrawal. If the PROVIDER fails to fulfil the obligation to inform and document the right of withdrawal, the withdrawal period shall expire twelve (12) months after the end of the initial withdrawal period, as established in Article 103 of Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws.

Exceptions to the Right of Withdrawal (Art. 103 RDL 1/2007):

The right of withdrawal shall not apply to contracts concerning:

• Services that have been fully performed, provided performance began with the USER’s express prior consent and acknowledgment of the waiver of withdrawal upon full performance.
• Goods or services whose price depends on financial market fluctuations beyond the PROVIDER’s control.
• Custom-made or clearly personalised goods.
• Perishable or quickly expiring goods.
• Sealed goods unfit for return due to health protection or hygiene reasons once unsealed.
• Goods that, after delivery, become inseparably mixed with other items.
• Alcoholic beverages agreed upon at the time of sale, deliverable after 30 days, whose value depends on market fluctuations.
• Contracts requested by the consumer for urgent repair or maintenance at home—except for additional or unrelated goods/services provided during such a visit.
• Sealed audio/video recordings or sealed software unsealed by the USER after delivery.
• Daily newspapers, periodicals, or magazines, except for subscriptions.
• Contracts concluded at public auctions.
• Accommodation (other than for residential purposes), transport of goods, vehicle rentals, catering, or leisure activities if the contract specifies a date or period.
• Digital content not supplied on a tangible medium, where performance has begun with the USER’s prior express consent and acknowledgment of the waiver of withdrawal.

All returns must be communicated to the PROVIDER by requesting a return number via email at rgpd@uniformesgarys.com, indicating the related invoice or order number.

Once the USER receives a return number, they must send the product to the PROVIDER with said number included in the shipping letter. Return shipping costs shall be borne by the USER unless the return is due to a fault of the PROVIDER. Returns shall be sent to: UNIFORMES GARYS S.L., AVENIDA PRIMERO DE MAYO (PARCELA 95/96), 04820 VELEZ RUBIO (Almería, Spain).

 

4. CLAIMS AND ONLINE DISPUTE RESOLUTION

Any claim that the USER considers appropriate shall be addressed as soon as possible. Claims may be submitted through the following contact methods:

• Postal Address: UNIFORMES GARYS S.L., AVENIDA PRIMERO DE MAYO (PARCELA 95/96), 04820 VELEZ RUBIO (Almería, Spain)
• Telephone: +34 950 410 651
• Email: rgpd@uniformesgarys.com

Online Dispute Resolution (ODR)

In accordance with Article 14.1 of Regulation (EU) No. 524/2013, the European Commission provides an online dispute resolution platform for consumer disputes, which is available at no cost and enables consumers and businesses to resolve disputes without the need for litigation, through the intervention of a neutral third party known as a Dispute Resolution Body. This body acts as an intermediary between the parties and may suggest or impose a resolution.

ODR platform link: http://ec.europa.eu/consumers/odr/

 

5. FORCE MAJEURE

Neither party shall be held liable for any failure due to force majeure. The fulfilment of the obligation shall be suspended until the cessation of the force majeure event.

 

6. JURISDICTION

The USER may not assign, transfer, or convey the rights, responsibilities, or obligations contracted under the sale.

If any provision of these Terms is declared null or unenforceable, the remaining provisions shall remain valid, legal, and enforceable.

The USER hereby declares to have read, understood, and accepted these Terms in their entirety.

 

7. GENERAL TERMS OF OFFER

All sales and deliveries made by the PROVIDER are subject to these Terms.

No modification, alteration, or agreement contrary to the Commercial Offer of UNIFORMES GARYS S.L. or these Terms shall have effect unless expressly agreed in writing and signed by the PROVIDER. In such a case, the specific agreements shall prevail.

 

8. PRICE AND VALIDITY OF THE OFFER

Product or service prices do not include Value Added Tax (VAT) or other applicable taxes unless otherwise expressly indicated. Unless stated otherwise, prices also do not include shipping, communication, handling, or other additional services.

Applicable prices for each product are those published on the website and are denominated in EUROS. The USER acknowledges that product pricing may vary in real time.

Before confirming a purchase, the USER will be able to view a complete online breakdown of their quote, including items, quantities, prices, availability, shipping charges, fees, discounts, taxes, and the total cost. Prices may change daily until the order is confirmed.

Once an order is placed, prices remain fixed regardless of availability.

All payments made to the PROVIDER entail the issuance of an invoice in the name of the registered USER or the legal entity provided at the time of the order. Invoices are sent via email and can also be downloaded in PDF format from the USER’s account. Paper copies are available upon request and can be cancelled at any time.

For inquiries regarding any order, the USER may contact the PROVIDER at +34 950 410 651 or rgpd@uniformesgarys.com.

 

9. SHIPPING COSTS

Prices listed in the store do not include shipping, installation, download, or additional services, unless expressly agreed in writing.

Shipping costs are calculated when the cart or quote is saved, based on the taxable value of the products and the delivery address.

Shipping rate (excluding VAT):

• Orders over €300 (taxable base) are shipped free of charge, except for destinations outside mainland Spain and international shipments.
• Free shipping thresholds:
  • Ceuta and Melilla: €600
  • Canary Islands: €1,800
  • Balearic Islands and Portugal: €450
• Below these amounts, applicable charges will apply:
• Almería: €4.95
• Rest of mainland Spain: €6.95

Shipments via the customer’s own carrier are shipped freight collect. Urgent deliveries incur a surcharge.

Any transport delay does not entitle the customer to cancel the sale, reject the goods, or claim compensation for damages.

 

10. PAYMENT METHODS, FEES, AND DISCOUNTS

The PROVIDER is responsible for economic transactions and offers the following payment methods:

• Credit card
• Bizum
• Bank transfer
• Direct debit

The USER may apply a discount coupon before completing the purchase, if received from the PROVIDER.

Security Measures

The website uses industry-standard security practices such as SSL encryption, secure pages for data entry, firewalls, access controls, and cryptographic mechanisms to prevent unauthorised data access. The USER consents to the PROVIDER collecting data for access authentication purposes.

The PROVIDER undertakes not to permit any transaction considered illegal by credit card brands or acquiring banks and that may harm their goodwill.

Under card brand regulations, the sale or offering of any product or service that violates applicable laws for the Buyer, Issuer Bank, Merchant, or Cardholder is prohibited.

 

11. PURCHASING PROCESS

Any product in the catalogue can be added to the cart, which will show items, quantities, prices, and total cost.

Carts are not binding and serve solely as an estimate with no obligation for either party.

Orders may be placed from the cart by following these steps:

1. Verify billing information.
2. Verify delivery address.
3. Select payment method.
4. Confirm order (purchase).

Upon processing, the system will send the USER an email confirming the order.

Orders (Purchase Requests)

Prior to confirmation, information regarding order status and estimated shipping/delivery dates will be provided.

 

12. SEVERABILITY AND SUSPENSION OR TERMINATION OF CONTRACT

If any clause of these Terms is deemed illegal, void, or unenforceable, such clause shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

The PROVIDER may, without prior notice, suspend or terminate the USER’s access to its services, in whole or in part, if the USER breaches any obligations under this contract or any applicable law, license, regulation, code of conduct, or policy.

The exercise of such rights shall not prejudice the PROVIDER’s right to pursue any other legal remedy.

 

13. WARRANTIES AND RETURNS

Product warranties shall be governed by Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the General Law for the Protection of Consumers and Users, including:

• Article 114: Obligation of the seller to deliver conforming goods.
• Article 115–117: Applicability, conformity requirements, and incompatibility of actions.
• Article 118–124: Consumer remedies (repair, replacement, price reduction, termination), legal framework, time limits, and action against the producer.

Key highlights:

• Conformity issues must be reported within two months of being discovered.
• The PROVIDER is liable for non-conformity for two years from delivery.
• Consumers may seek repair, replacement, price reduction, or contract termination.
• These remedies are free of charge, including transportation and labour.

Full legal provisions are integrated into this contract.

 

14. APPLICABLE LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with Spanish law, unless otherwise expressly stated. Any disputes arising in connection with the supply of goods or services under these Terms shall be submitted to the courts of the USER’s domicile, the place of contractual performance, or the location of the goods if they are immovable.